Terms of service

Introduction:

Welcome to GOXO Eyewear, your trendy & affordable eyewear destination. By using our website and placing an order, you agree to abide by the following terms and conditions. If you do not agree, please refrain from using our website.

Order Processing and Acceptance: 

Orders placed on our website are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason. In the event of cancellation, full payment refunds will be provided.

Product Information and Pricing:

We strive for accurate product representation, though colors may vary due to photoshoot lighting & screen differences. Prices are in BDT and may change without prior notice.

Payment:

We offer Cash on Delivery, Bkash, Nagad, and SSLCOMMERZ payment gateway.  By placing an order, you authorize us to charge your selected payment method for the total order amount, inclusive of taxes and delivery charges.

Shipping and Delivery:

We provide nationwide delivery across Bangladesh. Shipping costs are determined at checkout based on your order's shipping destination. Delivery times may vary depending on your location. Expect a maximum delivery time of 5 days within Dhaka and 10 days outside Dhaka.

Returns and Refunds:

Please check your products in the presence of the delivery person and let us know if any problems are found. You can only return the product upon delivery (Except additional lens customization) by paying the "delivery charge" if it doesn't meet your expectations.

In case of refund, we will refund the product price, Partial refunds may apply for customized lens orders.

Intellectual Property:

All content on our website, including text, graphics, logos, images, and software, is owned by GOXO or our licensors and is protected by copyright and trademark laws. You may not utilize any content from our website without obtaining our prior written permission.

Changes to Terms and Conditions:

We retain the right to amend these terms and conditions as needed. Any modifications will be published on our website. Your ongoing utilization of our website and services subsequent to any alterations signifies your acceptance of the updated terms.

Governing Law:

These terms and conditions are subject to the laws of the Republic of Bangladesh and shall be construed accordingly.

This Policy is an Agreement:

When you visit this Site, you accept the practices described in this Privacy Policy.